The disruptions of the connected age have transformed the landscape and the rules. Causing businesses to rethink everything – new names, new models for new markets, new propositions and transformed companies with new ways of working, selling and communicating. These shifts have introduced new challenges for businesses to connect with customers, employees and investors.
We are focused on solving problems and delivering great outcomes and resilience for our clients. They’re either established and looking to re-discover their purpose (like Mirvac), create a new name or brand architecture for competitive advantage (like Sura), or they’re looking to redefine their offer for growth (like Intermain) with new products and services (like Hereford Beef).
APPROACH
Investigation.
Understand the business and its challenges.
- Market, brand and business audit
- Rigour in understanding the target market
- Detailed research and analysis of the company’s ecosystem
- Explorative focus groups
- Leadership interviews
Insights.
Inspire new thinking by discovering what people really need.
- Design thinking workshops and toolkits
- Identifying roadblocks and opportunities
- Audience personas and journeys
- Distinguishing points of difference
- Defining positioning and proposition
Ideation.
Practice human-centred design.
- Push past the obvious to get to breakthrough solutions
- Build rough prototypes to learn how to make ideas better
- Craft a human story to inspire others toward action
- Seize opportunities to create value
- Defining positioning and proposition
Implementation.
Creating a strategic platform for targeted action.
- Implement strategic recommendations
- Naming process
- Developing a systems approach
- Orienting your capabilities
- Equipping and empowering people to action
Our vision is to help clients with their design, thinking and communication needs. We work as trusted strategic advisors; a reliable partner helping solve the most complex challenges. We push past the obvious to get to breakthrough solutions. We do not just deliver strategic words on a page. We believe strategy is only as good as the results it creates, and we will deliver a strategic platform to help guide behaviors and drive competitive advantage.
